FAQs
PRICING AND CONTRACTS - WHAT IS INCLUDED?
Your monthly fee is inclusive of:
Your space Security
Utilities (limited usage) Service charges
Communal facilities i.e. WCs
Marketing support sessions,
Business support sessions
WILL I NEED INSURANCE?
Buildings insurance is our responsibility.
Contents insurance is your responsibility.
IS THERE HIGH-SPEED INTERNET WIFI?
Yes, we provide telecoms infrastructure – data usage is the responsibility of tenants.
WHAT ARE THE TRADING HOURS?
7am to 11pm – Monday to Saturday
9am to 10pm - Sundays and Bank Holidays
The scheme will be closed on Christmas Day and New Year’s Day.
WILL THE SITE BE SERVICED AND CLEANED DAILY?
The site will be cleaned daily and we will have a full-time site manager to oversee the site.
ARE THERE REGULAR EVENTS?
We plan to have regular events throughout the year. These will involve the local community, businesses, other local businesses and schools in the community. Events will include food, music, product launches, and fund-raising.
London Borough of Culture 2020 has also been delayed until 2021. This will provide exciting opportunities for everyone. We are working closely with the Brent team to align events and explore ideas along Ealing Road with the community and businesses.
CAN I DRESS MY SHOP FRONT OR SPACE WINDOW AND DOORS?
Yes, you can dress the inside of your frontage. External signage is provided by TRADER and is standardised for brand alignment and fairness.
CAN THE WIFI CARRY CREDIT CARD?
The WiFi is open and not encrypted. Internet security is the responsibility of users.
ARE THERE FACILITIES SUCH AS A COMMUNAL TOILETS?
Yes, these facilities are available for use by all traders with access fobs and for use by your customers under access codes.
HOW DO I APPLY AND WHAT IS THE PROCESS?
We ask that you register your interest via the webpage link. In November, we will set up a series of meetings over the winter months.
1: Get to know you
A session where we get an understanding of your business and ambitions, and you can ask us any questions you have about the project.
2: Your needs
We discuss your business requirements from your space. We will think about location in the scheme and how we can explore synergies with other prospects or traders.
3: Signing up
At this stage we will send you all the formal documentation (T&Cs, licence / contract).
IS THERE NEARBY PARKING OR TRANSPORT LINKS?
TRADER Wembley is a stone’s throw away from Alperton and Wembley Central station.
There are train, tube and bus services locally.
We will be encouraging cycling and walking to the scheme.
There is meter parking available on Ealing Road.
WHAT IS THE AVERAGE FOOTFALL?
Footfall is generated from site marketing and the collective marketing of the traders.
Ealing Road is one of the busiest roads in Greater London with peak time footfall of over 8000 people per hour, Before Covid (BC).
TENURE AND LICENSE LENGTHS
Everyone is on a equal playing field here, so we expect a minimum year commitment from our traders, one month deposit and a three month notice period.
CAN I SHARE THE SPACE?
Only one business can sign up to the licence terms and will be responsible for the rent. No sub-letting will be allowed.
WHAT IS THE LAYOUT OF THE SPACE?
Your internal space is your own blank canvas.
WHAT SORT OF NIGHT-TIME LIGHTING IS THERE AND HOW SECURE IS MY SPACE?
We have CCTV, access control for after-hours scheme entry and other security measures to ensure you and your business are safe and secure 24x7.
On the ground floor, we have a time-activated shutter.